Privacy Policy

Last updated: 23rd April 2026

This Privacy Policy explains how Freshwater Estates (Mildenhall) Ltd (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit freshwater-estates.co.uk or contact us regarding our property developments and services.

1. Who We Are

Freshwater Estates  (Mildenhall) Ltd is a property development company based in Cowlinge, Suffolk, specialising in designing and building new residential homes across Cambridgeshire and Suffolk.

Contact details:

Freshwater Estates (Mildenhall) Ltd
Ground Floor, 

3 Wellbrook Court 

Girton

Cambridgeshire

CB3 0NA

Phone: 01353 488105
Email: admin@freshwaterestates.co.uk

If you have questions about this policy or your personal data, please contact us using the details above.

 

2. What Information We Collect

We may collect the following types of personal data:

Information you provide

  • Name

  • Email address

  • Telephone number

  • Enquiry details submitted via website forms

Information collected automatically

When you visit our website we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referring websites

This information is collected using cookies and analytics tools.

 

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries about our property developments

  • Provide information about homes or developments you have expressed interest in

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal obligations

 

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • Legitimate interests – responding to enquiries and improving our website

  • Consent – where you have agreed to receive marketing communications

  • Legal obligations – where required by law

 

5. Sharing Your Information

We do not sell personal data.

We may share information with:

  • Website hosting providers

  • IT and website maintenance providers

  • Professional advisers (legal, accounting)

  • Regulatory authorities where required by law

All third parties are required to respect the security of your personal data.

 

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including legal and regulatory obligations.

 

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.